Get Your Call Center Ready for Cold and Flu Season with These Tips

Get Your Call Center Ready for Cold and Flu Season with These Tips

November 1, 2018

Get ready—winter is coming. That means viruses like colds and the flu will be circulating around every workplace. It’s tough, but what can you do about it? It probably seems destined that your company will have to endure a ton of absences and will be left scrambling to cover the workload.

The good news is that there are some basic steps you can take to help protect your team’s health. And if you do have lots of people out sick, then you should look for a qualified staffing agency in Fort Lauderdale, FL to pick up the slack. Here are the leading tips on how to keep your call center staff healthy.

Flu vaccine

Yes, you’ve probably heard it before, but it bears repeating: the flu vaccine is a smart idea. In fact, the Centers for Disease Control list it as the best way to prevent getting the flu. Even though it has variable levels of effectiveness, it could mean the difference between one person getting sick and the whole office being out for a week.

Plenty of local health care agencies, pharmacies and other organizations will offer the flu vaccine for a low cost (if not for free), and you can keep your employees informed about this. Better yet, schedule a flu vaccination clinic at your workplace. Many employer-provided health care plans will even provide the vaccine to your employees for free.

Keep the workplace clean

When you’re in a call center, some of the top ways viruses get spread around are via phones, computers and other shared equipment. Make sure the space is thoroughly cleaned once each day and make cleaning supplies like disinfectant and hand sanitizer readily available to every employee. Other items like touch-free wastebaskets and paper towel machines are also more hygienic. Encouraging these habits will mean it’s less likely that harmful bacteria spreads amongst your team.

Hygiene matters

Did you know that four out of every five viruses are spread by touching contaminated surfaces or via direct contact? That’s why it’s so important for every employee to follow smart hand-washing procedures. All employees should also cover their nose and mouth when sneezing or coughing. Following simple rules such as these will keep the spread of the virus to a minimum.

Whether you’re dealing with a holiday rush or an illness-related shortage of employees, you need a staffing agency in Fort Lauderdale, FL that you can trust to help you out. Key Technical Resources is a locally owned and operated technical support staffing agency offering highly competent and friendly team members ready to work for your business. Our company is responsible for placing our temporary or permanent employees in your business for your information technology needs.

We always strive to provide staff augmentation for companies that have projects for specific IT needs. Our deep experience in the field means that your company’s needs will be met and exceeded. In addition, we outsource to technical support centers with our technical specialists. Contact us right now to learn more and receive a free quote!

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